JINA JAY DIGITAL
STORE
FAQ
- 01
No. All digital product sales are final and non-refundable. Due to the nature of downloadable content, files are delivered automatically upon purchase and cannot be returned.
- 02
If you believe you've received the wrong file or are having issues with your download link, please contact us and we'll do our best to assist you. Please also see the Terms and Conditions and our Digital Product Policy for more information.
- 03
Download links are valid for 30 days from the date of purchase. We recommend saving your files promptly to ensure continued access.
Please Note: Digital products are non-refundable as outlined in our Digital Product Policy. However, if the product has not been downloaded and we can verify this through our Download Activity Log, a refund may be considered.

